International Shipping

Felt Kreations ships worldwide from Singapore via DHL Global Mail.

Shipping to most parts of the world normally takes about 7 – 14 business days. Shipping time frame varies depending on your local custom clearance procedure which we have no control over.

Bulk wholesale orders will be shipped from Japan via EMS (takes about 2-4 business days).

Online Tracking 

Upon shipping, tracking number will be provided and you’ll be able to track the status of your parcel online.

Signature is required to receive the parcel. If you are not at home during delivery, the postman will leave a ‘delivery attempted’ card for you to call to arrange for a re-delivery or self pick-up (according to your local post office procedure).

Import Duties & Taxes

Orders exceeding your countries current tax threshold will be subject to duties and taxes. These duties and taxes will be processed and calculated by your local customs agency, and will be the sole responsibility of the purchaser.